Our goal is to build a beautiful, commercially aggressive, highly profitable, and, most importantly, self-sufficient business for our clients.
By “self-sufficient,” we mean that the business system should continue to function effectively after we leave the company. Examples of how we achieve this can be found in the section featuring our project case studies.
Our clients are typically serial entrepreneurs with strong business reputations who have built significant wealth by creating one or more successful businesses (with the exception of our work for leading global management consulting firms).
Regardless of whether a client’s business is in decline (including situations where the business has ceased operations for a period of time) or performing relatively well (a profitable company, often an industry leader), our clients share one common characteristic: they are dissatisfied with the current state of their business. They want change, have the determination to go through that transformation, and are looking for a reliable partner to support them throughout the process.
Our clients are typically emotionally invested in their businesses and understand them well. Moreover, our most productive engagements occur when there is a clearly designated lead owner who is willing to engage deeply in every aspect of the jointly selected development strategy and has the authority to make decisions. We also have experience working with companies that have several influential owners; however, in such situations, all owners must be prepared to engage in the details of the company’s development or restructuring.
Most of our clients do not object to publicly acknowledging that they work with us. However, because we describe certain projects on our website (albeit only in general terms), identifying the clients by name would often make it relatively easy to associate specific projects with specific companies.
Many of our clients prefer not to have such information publicly disclosed. Therefore, we share this type of information (and only information that is not confidential) during personal meetings with prospective clients. Our clients also generally have no objection to prospective clients contacting them directly for references about our work.